I've already added my assets manually to SafetyCulture. How do I connect them to the asset management system integration?

You can connect your existing assets to the integration by updating the "Unique ID" to match your asset management system's "Vehicle Name" (Samsara, Geotab, or AT&T) or "Equipment ID" (Caterpillar). Please ensure you update your existing assets before installing the integration to prevent duplicates from being created.

I made some changes to my vehicles in my asset management system. Why haven't the changes synced to SafetyCulture yet?

Integrations with asset management systems sync changes to SafetyCulture every 4 hours, so changes you make might not immediately reflect in SafetyCulture.

What happens when someone archives or deletes an asset that was created from an asset management system integration?

If an asset created from an asset management system integration has been archived , the asset will remain archived and no longer receive updates from the integration. If an asset has been deleted , a new asset will be created the next time the integration syncs.

My integration is installed, but it doesn't seem to be working. Why is that?

The integration may have been turned off due to an authentication error. Either because the external account used for the integration no longer has access to the system or its permissions to make changes have been removed. When this happens, an email would be sent to users with the "Platform management: Organization" permission to inform them about the error. To fix the problem, we recommend that you uninstall the integration and follow the instructions to install it again.

Where can I view my asset's telematic readings?

You can view your runtime and odometer readings , including the asset's location , in the asset profile . Select any reading to view its history, even the data from before you connected the integration. You can also export the history as CSV for reporting or analysis.

I’m getting a connection error when installing the integration. How do I fix it?

If you get a connection error while installing the integration, it's likely because your browser is blocking third-party cookies on SafetyCulture websites. To fix this, we recommend that you turn on third-party cookies in your browser settings and try installing the integration again.

Direct integrations

Automatically create AT&T fleet vehicles as assets in SafetyCulture

Learn how to automatically create AT&T fleet vehicles as assets in SafetyCulture.

Last updated: August 28, 2025

What is AT&T Fleet Management?

AT&T Fleet Management for Enterprise and Government (opens in new tab) is a comprehensive GPS-based fleet management solution designed to optimize the efficiency, safety, and compliance of vehicle fleets. The system provides near real-time data through a cloud-based platform, enabling fleet managers to monitor vehicle locations, engine performance, and driver behavior.

An example of an asset list in AT&T Fleet Management for Enterprise and Government.

With SafetyCulture, you can set up an integration that automatically creates your AT&T fleet vehicles as assets (opens in new tab). You can bring in your odometer, engine runtime, and GPS location data. Then a s details change in AT&T, matching assets stay in sync so you can schedule service on time, track utilization, and find vehicles fast.

This integration currently doesn't support AT&T trailers and equipment without an AT&T Fleet deviceinstalled.

What you'll need

SafetyCulture Premium Plan or Enterprise Plan

Web app

"Platform management: Organization" permission

"Assets: Settings" permission

Full seat

AT&T Fleet Management for Enterprise and Government account with "View Only" clearance for "List assets"

Third-party cookies enabled

Automatically create AT&T fleet vehicles as assets in SafetyCulture

Log in to the web app (opens in new tab).
Click your organization name on the lower-left corner of the page and select Integrations.
Search for "AT&T Fleet Management" and select the integration.
Click Install at the center of the page.
In the pop-up window, click Install.
Enter your AT&T Fleet Management account details and the database. You can find the database in your AT&T Fleet Management app's URL. For example, if your URL is "https://afmfe.att.com/assets/", then your database is "assets".
Click Connect.
The integration will now perform the following tasks:
- Create an "AT&T Fleet vehicle"asset type with all the AT&T vehicle details as custom fields. If an asset type named "AT&T Fleet vehicle" already exists, that type will be updated with the required custom fields.
- Check if each AT&T Fleet vehicle already exists in SafetyCulture by checking its "Vehicle Name" against each asset's "Unique ID":
  - If a match is found, update the asset's type with the fields required for the integration and update the asset itself with the vehicle details.
  - If a match is not found, create the vehicle as a new asset.

When installing for the first time, the integration may take some time to sync data into SafetyCulture as assets.

Frequently asked questions

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