Assign a global role

  1. Log in to the web app (opens in new tab).

  2. Click your organization name on the lower-left corner of the page and select Users.

  3. Click on the user's right-hand side and select Change global role.

  4. In the pop-up window, select the global role from the dropdown menu.

  5. Click Update.

Select a new global role for a user from the three-dot menu, then click Update.

Assign a group or site role

To assign a role to a group or site, your organization must be on the Enterprise Plan. You also need "Platform management: Groups" permission or "Platform management: Sites" permission.

  1. Log in to the web app (opens in new tab).

  2. Click your organization name on the lower-left corner of the page and select Groups or Sites.

  3. Click the group or site where you want to assign a role.

  4. Check the boxes on the left-hand side of the users' names.

  5. Click Change role at the bottom of the page.

  6. In the pop-up window, select the role from the Select role dropdown menu.

  7. Click Update.

Check the boxes on the left-hand side of the users and select "Change role" to assign them a role.

Limitations

The following limitations apply to group and site roles:

  • A user can hold a different role in each group or site, but only one role within any single group or site.

  • Roles depend on the organization's site visibility settings. For group and site roles to work as intended, your organization's site selection settings must be set to "Users can only view and select sites they're a member of".

  • For group or site role priorities, you can't reorder the default role, Member. It always stays at the bottom of a group's or site's priority order.

  • If a user matches more than one rule, they get the role from whichever rule ranks highest in the priority order.

  • You can't delete a role used in a membership rule until you remove it from every rule using it.

Frequently asked questions