Lone Worker

Manage satellite devices for lone workers

Learn how to assign, unassign, and reassign satellite devices for lone workers via the web app so they can start jobs safely without cellular coverage.

Last updated: August 11, 2026

What are satellite devices in Lone Worker?

Satellite devices connect to Lone Worker so organizations can monitor workers in areas without mobile coverage. Workers in mining, oil and gas, agriculture, utilities, and forestry often operate beyond mobile coverage. In these areas, a satellite device becomes their only connection to safety monitoring. Workers with an assigned satellite device can start and end their session and send an SOS directly from the device. Administrators see these workers on the same live map as mobile workers and receive the same alert chain for SOS signals and missed check-ins. Satellite devices extend safety monitoring to lone workers at job sites without cellular coverage.

Select Assign a worker on a satellite device to assign a worker, escalation group, and job type.

Before you can assign a satellite device, contact Mitti Support to have it set up for your organization.

Assign a satellite device to a worker

  1. Log in to the web app (opens in new tab).

  2. Click Lone Worker from the sidebar or in More.

  3. Click Settings at the top of the page.

  4. Select Satellite devices.

  5. Select the satellite device you want to assign.

  6. In the side panel, click Assign a worker.

  7. In the pop-up window, select from the following dropdown menu: Worker, Escalation group, Job type.

  8. Click Assign.

Select Assign a worker on a satellite device to assign a worker, escalation group, and job type.

Only one satellite device can be assigned to a lone worker at a time.

Unassign a satellite device from a worker

  1. Log in to the web app (opens in new tab).

  2. Click Lone Worker from the sidebar or in More.

  3. Click Settings at the top of the page.

  4. Select Satellite devices.

  5. Select the satellite device you want to unassign.

  6. In the side panel, click Unassign. The satellite device details panel showing the assigned worker and "Unassign" button.

  7. In the pop-up window, click Unassign.

Reassign a satellite device

  1. Log in to the web app (opens in new tab).

  2. Click Lone Worker from the sidebar or in More.

  3. Click Settings at the top of the page.

  4. S elect Satellite devices.

  5. Select the satellite device you want to reassign.

  6. In the side panel, click Reassign. The satellite device details panel showing the assigned worker and "Reassign" button.

  7. In the pop-up window, select from the following dropdown menu: Worker, Escalation group, Job type.

  8. Click Unassign.

Frequently asked questions

Was this page helpful?