Is it possible to change the resolution of the images that appear on inspection reports?

Yes, within the "Media layout" section of report layouts , you can adjust the size of the images that appear in the media summary of inspection reports to suit your preference. If you're conducting inspections via the mobile app, you can also change your device's photo resolution setting to optimize for quality or space efficiency.

How are my inspection reports named when they're exported?

The file names of exported inspection reports are based on the inspection title format of the template used to conduct each inspection. Note that any spaces, periods, and most special characters will either appear as dashes (-) or become percentage-encoded (e.g., ^ becomes %5E) in these file names. Additionally, the exported file name will be automatically trimmed if the inspection title is over the 250-character limit.

Why does my PDF inspection report have a watermark when exported, and how can I remove it?

If your organization is on the Free Plan or if you're on a guest seat, your PDF inspection report exports will contain a "Powered by Mitti" watermark at the top of each page. To remove the watermark, upgrade to the Premium Plan or Enterprise Plan or request a full seat .

How can I export inspection reports in a specific language using the mobile app?

Inspection reports exported via the mobile app will use the language setting on the web app . To export reports in a different supported language, please update your language setting in the web app.

Why does a section show up in the inspection, but not in the report?

If a section doesn't contain any questions , it will be omitted automatically in the inspection report.

Why am I seeing a "This document contains fields that may refer to other files. Do you want to update the fields in this document?" message whenever I open the downloaded inspection as a Word document?

This message appears when a Microsoft Word document contains fields linked to external content, such as a table of contents, linked images, or charts . By default, Word tries to update these links automatically when the file is opened, which triggers the pop-up message. If your workflow doesn’t require these links to auto-update, you can turn this setting off to prevent the message from appearing: On Windows: Open Microsoft Word . Go to , then click . In the pop-up window, select . Scroll down to the "General" section. Uncheck "Update automatic links at open". Click . On Mac: Open Microsoft Word. Click in the top menu bar, then select . Under the "Authoring and Proofing Tools", click . In the "Settings" section, uncheck "Update automatic links at open" .

Export inspection reports as PDF and Word files

Last updated: February 19, 2026

If you want to bulk export a large number of inspection reports, our Mitti Exporter offers a great way to efficiently export data from your organization.

What you'll need

Any Mitti Plan

Web app or mobile app

Any seat type

"View" inspection access level at a minimum

Users in guest seats can only export inspection reports as PDF files, which will include a "Powered by Mitti" watermark.

Export an inspection report as a PDF

Log in to the web app (opens in new tab).
Click Inspections from the sidebar or in More.
Click on the right-hand side of the inspection and select View report.
To customize your exported report, click Layout at the top of the page and apply a report layout.
To export the report as a PDF file, click PDF at the top of the page.

Word export is only available to organizations on Premium Plan or Enterprise Plan. It isn't supported for the "Modern" report style.

Export an inspection report as a Word file

Log in to the web app (opens in new tab).
Click Inspections from the sidebar or in More.
Click on the right-hand side of the inspection and select View report.
To customize your exported report, click Layout at the top of the page and apply a report layout.
To export the report as a Word file, click next to "PDF" at the top of the page and select Word.

Limitations

The following limitations apply to PDF and offline inspection reports:

PDF inspection reports

Certain emojis, including flags and numbers, may not display correctly.
Filenames and table of contents do not support character-based languages, such as Chinese and Japanese.
Sections that don't contain any questions are automatically omitted from the inspection report.

Offline inspection reports

Links to PDF attachments are protected. To access them, log in to Mitti and ensure you have the appropriate inspection access level.
Video attachments appear as image thumbnails and cannot be downloaded.
Dates and times are displayed in Coordinated Universal Time (UTC).
Character-based languages, such as Chinese and Japanese, are not supported.
Document numbers used in inspection title formats will not appear in report file names.
Cover pages set in report layouts will not be included in inspection reports.
Sections that don't contain any questions are automatically omitted from the inspection report.

Frequently asked questions

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