This article covers the new Supply experience, which is only available to organizations in Australia. If your organization is outside Australia, you're on the legacy version for now.

What are the differences between payment methods in Supply?

Mitti Supply has three types of payment methods: organization, buying group, and personal. Each type differs in who can add it and who can use it.

  • Organization: An organization payment method is for the entire organization and can be shared with buying groups, so several groups can pay with the same payment method. Only Supply admins can add an organization payment method.

  • Buying group: A buying group payment method belongs to one buying group, and its members can use it at checkout. You can also share a buying group payment method with other buying groups, and their members can then use it too. Supply admins and users assigned as group managers can add a buying group payment method.

  • Personal: A personal payment method is for your own use. Only the person who added it can use it to pay for their own orders.

At checkout, you can select your personal payment method or a payment method available to a buying group you belong to. Adding the right type means each payment method is available only to the people who should use it at checkout.

Click the dropdown menu and select the payment method in Supply.

Add an organization payment method

  1. Log in to the web app (opens in new tab).

  2. Click Supply in the sidebar or in More.

  3. Click Manage at the top of the page.

  4. Click Manage next to your organization.

  5. In the "Organization payment methods" section, click Add.

  6. In the pop-up window, enter or select the following details:

    • Store: Click the dropdown menu and select the group region. The card can only be used at checkout in the selected region.

    • Nickname: Enter a name for the card.

    • Card number: Enter the card number.

    • Expiration date: Enter the expiration date in MM/YY format.

    • Security code: Enter the security code.

    • Zip code: If you selected the United States as the region, enter the ZIP code.

  7. To make the card the default payment method for the organization, turn "Set as default for the organization" on.

  8. Click Save card.

  9. In the pop-up window, select the buying groups you want to share the payment method with and click Share. If you don't want to share the payment method with a buying group, click Skip for now instead.

Click "Add" in the organization payment methods section to add a payment method for the organization.

Only buying groups that include the payment method's region can use it.

Delete an organization payment method

Deleting is irreversible, and we cannot restore permanently deleted items. Confirmation is always required before any deletion, so be sure you're not accidentally deleting the wrong item.

  1. Log in to the web app (opens in new tab).

  2. Click Supply in the sidebar or in More.

  3. Click Manage at the top of the page.

  4. Click Manage next to your organization.

  5. In the "Organization payment methods" section, tap on the right of the payment method you want to delete and select Delete. The Supply organization manage page showing the option to delete a payment method.

  6. In the pop-up window, click Delete.

Add a buying group payment method

  1. Log in to the web app (opens in new tab).

  2. Click Supply in the sidebar or in More.

  3. Click Manage at the top of the page.

  4. In the "Buying Groups" section, click Manage next to the buying group.

  5. In the "Group payment methods" section, click Add.

  6. In the pop-up window, enter or select the following details:

    • Nickname: Enter a name for the card.

    • Card number: Enter the card number.

    • Expiration date: Enter the expiration date in MM/YY format.

    • Security code: Enter the security code.

    • Zip code: If your group region is the United States, enter the ZIP code.

  7. To make the card the default payment method for the buying group, turn "Set as default for this buying group" on.

  8. Click Save card.

  9. In the pop-up window, select the buying groups you want to share the payment method with and click Share. If you don't want to share the payment method with a buying group, click Skip for now instead.

Click "Add" in the buying groups payment methods section to add a payment method for the buying group.

Delete a buying group payment method

Deleting is irreversible, and we cannot restore permanently deleted items. Confirmation is always required before any deletion, so be sure you're not accidentally deleting the wrong item.

  1. Log in to the web app (opens in new tab).

  2. Click Supply in the sidebar or in More.

  3. Click Manage at the top of the page.

  4. In the "Buying Groups" section, click Manage next to the buying group.

  5. In the "Group payment methods" section, click next to the payment method you want to delete and select Delete. The buying group's manage page showing the option to delete the method.

  6. In the pop-up window, click Delete.

Add a personal payment method

  1. Log in to the web app (opens in new tab).

  2. Click Supply in the sidebar or in More.

  3. Click Manage at the top of the page.

  4. In "My payment methods" section, click Add.

  5. In the pop-up window, enter or select the following details:

    • Store: Click the dropdown menu and select the region. The card can only be used at checkout in the selected region.

    • Nickname: Enter a name for the card.

    • Card number: Enter the card number.

    • Expiration date: Enter the expiration date in MM/YY format.

    • Security code: Enter the security code.

    • Zip code: If you selected the United States as the region, enter the ZIP code.

  6. To make the card your default payment method, turn "Set as my default" on.

  7. Click Save card.

Click "Add" in the my payment methods section to add a personal payment method.

Delete a personal payment method

Deleting is irreversible, and we cannot restore permanently deleted items. Confirmation is always required before any deletion, so be sure you're not accidentally deleting the wrong item.

  1. Log in to the web app (opens in new tab).

  2. Click Supply in the sidebar or in More.

  3. Click Manage at the top of the page.

  4. In the "My payment methods" section, click next to the payment method you want to delete and select Delete. The Supply manage page showing the option to delete a personal payment method.

  5. In the pop-up window, click Delete.