What are AI spend limits?

AI spend limit caps how many additional credits one person can draw from your organization's AI credits. Additional credits are the ones that come from your credit subscription and overage.

For example, setting a limit of 500 credits for a user does not set 500 credits aside for them. It stops them drawing more than 500 from the credits your organization already has, and does not grant or reserve credits for anyone.

The AI Assistant chat showing three members added to Quality Inspectors, with a 'You've used all your AI credits' error message.

You can set a spend limit for your whole organization or for specific users. An organization-wide spend limit applies to every user who has no limit of their own, and a per-user spend limit applies to named individuals. The latter overrides the organization-wide spend limit, so if both exist, the user's own limit applies.

By default, no spend limit is set, and users can draw on your organization's additional credits without a cap. A limit you set holds until you change it. Credit usage resets at the start of each billing period.

Check your organization's activity log to see who changed a spend limit and when.

Set AI spend limit for your organization

  1. Log in to the web app (opens in new tab).

  2. Click your organization name on the lower-left corner of the page and select Abrechnung.

  3. Click Nutzung at the top of the page.

  4. Click Individuelle Nutzung anzeigen on the lower-left of the page.

  5. Click Set spend limit on the upper-right of the page.

  6. In the pop-up window, select any of the following options:

    • Unlimited: Users who don't have a limit of their own can draw on your organization's additional credits without a cap.

    • Custom limit: Enter the number of additional credits a user can spend in a billing period. Users who don't have a limit of their own can't draw more than this amount.

  7. Click Speichern. The spend limit applies to every user without a limit of their own.

Click Set spend limit, then add 1000 as the custom spend limit for your organization.

Set AI spend limit for specific users

  1. Log in to the web app (opens in new tab).

  2. Click your organization name on the lower-left corner of the page and select Abrechnung.

  3. Click Nutzung at the top of the page.

  4. Click Individuelle Nutzung anzeigen on the lower-left of the page.

  5. Click on the left-hand side of each user you want to change the spend limit.

  6. In the pop-up window, select any of the following options:

    • Unlimited: Users can draw on your organization's additional credits without a cap.

    • Custom limit: Enter the number of additional credits this user can spend in a billing period. Their own limit applies even if your organization has an organization-wide spend limit set.

  7. Click Speichern. The spend limit applies to every user without a limit of their own.

Select users and click Set spend limit to add enter 200 spend limit.

A user who runs out of credits can request them from their administrators. Check your team's usage to see who's getting close to their limit before they get there.

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