Last updated: September 16, 2026
What is automatic seat purchasing?
When your organization runs out of available seats, Mitti automatically purchases a new seat so the person can be added right away. This applies whether someone is added via the web app, the public API, (opens in new tab) System for Cross-domain Identity Management (SCIM) (opens in new tab), an HR integration, through bulk import, or an invite link. Your billing admin receives an email when a seat is purchased, and the next invoice includes a prorated charge for the new seat.
If you typically work with a fixed budget or need approval before adding paid seats, you can turn this setting off. In this case, you can't add a user beyond your seat limit until you purchase more seats or turn the setting back on.
Turn automatic seat purchasing on or off
Click your organization name on the lower-left corner of the page and select Organization settings.
Select Features at the top of the page.
In the "Seat management" section, turn "Add seats automatically" on or off.
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