Why did our organization keep these features in August 2026?

Organizations on the Premium Plan or in a trial on August 11, 2026 kept their access when the six features moved. Access runs until your first renewal on or after December 1, 2026.

How much notice will we get?

You receive written notice in advance of your renewal date. Your account manager can confirm the timing for your organization.

We're billed monthly. Can we move to the Enterprise Plan?

The Enterprise Plan is available on annual subscriptions only, so moving to it also means moving to annual billing. Contact your account manager to talk through the options.

Can we keep one of these features on the Premium Plan?

The Premium Plan and the Enterprise Plan are separate plans, so you can't add a single Enterprise Plan feature to a Premium Plan subscription. Exceptions preserve access your organization already has, rather than adding a new feature, and are handled case by case. Contact your account manager, who can raise the request on your behalf.

What changes for organizations on Enterprise Plan?

Your features stay the same. Two usage limits apply: 500,000 API calls a month, and an Integration Builder allowance of 50,000 tasks a month.

What happens if we move from the Enterprise Plan to the Premium Plan?

The six features are removed when your plan changes. The renewal date timing on this page applies to organizations that were on the Premium Plan or in a trial on August 11, 2026, not to organizations moving down from the Enterprise Plan.

How many API calls can we make each month?

The Premium Plan allows 50,000 API calls a month. The Enterprise Plan allows 500,000. The count resets on your organization's monthly billing date. This monthly allowance is separate from API rate limits, which protect platform performance and aren't changing.

How do we keep using the Integration Builder on the Premium Plan?

The Integration Builder is available on the Premium Plan as a paid add-on. It has a platform fee and a usage bundle based on how many tasks you run each month. Contact your account manager to find out which tier suits your recipe volume. Moving to the Enterprise Plan is the other option, which includes the Integration Builder with 50,000 tasks a month.

Is anything being added to the Premium Plan?

Yes. Multi-language templates become unlimited, so the cap of one extra translation per template no longer applies.

FAQ: Premium Plan feature changes

Last updated: October 18, 2026

What is changing on the Premium Plan?

On August 12, 2026, six features moved from Premium Plan to Enterprise Plan. Organizations that were already on the Premium Plan kept access to those features at the time.

Access runs until your organization's first subscription renewal on or after December 1, 2026. From your renewal date, the six features require the Enterprise Plan. Two usage limits also apply to every organization on these plans. The limits cover the number of API calls and the number of Integration Builder tasks your organization can run each month.

Organizations affected

Your plan	Your feature access
Premium Plan or trial, held on August 11, 2026	Six features move to the Enterprise Plan at your first renewal on or after December 1, 2026.
Premium Plan or trial, started on or after August 12, 2026	No change. Your organization has had the current Premium Plan feature set since it signed up.
Enterprise Plan	Feature access stays the same. Two usage limits apply.
Free Plan	Stays the same

Timing for your organization

Your features change on the date of your organization's first subscription renewal that falls on or after December 1, 2026. Each organization changes on its own renewal date, and December 1, 2026 is the earliest of those dates. For example, if your subscription renews in March 2027, your features change in the same month.

The Billing Plan page showing the Premium plan on an Annual term, renewing 25 Aug 2027.

Features moving to Enterprise Plan

From your renewal date, each of these features requires Enterprise Plan. While Premium Plan keeps the manual equivalent where one exists.

Feature	Premium Plan from your renewal date
Rule-based group membership	Group membership is managed manually. Membership rules require the Enterprise Plan.
Rule-based site membership	Site membership is assigned manually. Membership rules require the Enterprise Plan.
Organization-managed navigation	Personalized mode stays available, including the default layout that applies to users who keep it. Organization-managed mode requires the Enterprise Plan.
System for Cross-domain Identity Management (SCIM) provisioning (opens in new tab)	Users must now be added and managed in Mitti directly. Automatic provisioning from your identity provider requires the Enterprise Plan.
Single sign-on (SSO) login options	"Allow SSO and Native Login" stays available. "SSO login only" and "SSO for named domains" require the Enterprise Plan. Organizations using either option move to "Allow SSO and Native Login".
Activity log	History is kept for 30 days, against 180 days on the Enterprise Plan. CSV export and the activity log API data feed require the Enterprise Plan.

The Premium Plan change covers all six features, whether or not your organization uses them today.

Existing rules, connections, and settings

Your setup isn't deleted at your renewal date. Each feature changes as follows.

Feature	What happens to your setup
Rule-based group and site membership	Your rules stop applying, and you can't create or edit rules. The memberships your rules last produced stay in place, assigned directly.
SCIM provisioning	Provisioning stops running and the setup screen is removed. User changes in your identity provider no longer update to Mitti.
SSO login options	If your organization uses "SSO login only" or "SSO for named domains", it moves to "Allow SSO and Native Login". Your users can sign in with either method.
Organization-managed navigation	Your organization moves to Personalized mode. Admins can still edit the default layout that applies to users who keep it.
Activity log	History beyond 30 days is no longer visible.

Frequently asked questions

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